Get More 5-Star Reviews
Cooledge automatically asks happy customers for Google reviews, then drafts your replies with AI, so you can build your reputation without the hassle.
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More monthly reviews
4.8★
Average rating boost
90%
Less admin time
Word of mouth has moved online
Customers check Google reviews before they call. Cooledge automatically requests reviews after every job—so you get more 5-star ratings without chasing anyone.
- Automatic SMS & email requests after job completion
- Smart timing—catches customers when they're happiest
- AI drafts a reply to every review, or runs on Auto-pilot
- Unhappy customers go to private feedback first
- Showcase reviews on your website & quote pages
Based on 47 Google Reviews
Fantastic service! The team was professional, arrived on time, and completed the split system install perfectly... More
James Turner
Great job on our ducted system. The quote was clear, the crew were tidy and everything was done in a day.
Thanks James! Really glad the crew could get your ducted system in and tidied up within the day. Enjoy the cool. Dave, Owner
Never leave a review unanswered
Answered reviews build trust and rank better in local search, but replying is the job nobody gets to. Cooledge drafts a warm, personal reply to every Google review in your voice. Approve each one with a click, or put your best reviews on Auto-pilot.
- One-click AI drafts that sound like you, not a template
- Auto-pilot replies to 4 and 5 star reviews at natural times
- 1 to 3 star reviews always wait for your approval
- Set your tone, length, sign-off and standing instructions
- Edit replies even after they're live on Google
AI drafting is free on all plans. Auto-pilot is included on Growth and Scale.
"We went from 24 Google reviews to 87 in three months. Cooledge makes really small businesses look a lot bigger and more professional and that's what you want."
Moustafa Hamdan
Owner, AirFlow Pty Ltd
Why Tradies Love It
More reviews, less admin, better reputation
Set & Forget
Configure once and review requests go out automatically after every job. No more remembering to ask—Cooledge handles it.
Win More Work
Customers trust businesses with more reviews. A strong Google rating means more enquiries and higher close rates.
Protect Your Reputation
Unhappy customers are guided to private feedback first. Resolve issues before they become negative public reviews.
Key Features
Everything you need to build and manage your online reputation
Automated Review Requests
Send review requests automatically when jobs are completed or invoices are paid. Set delays, choose channels, and filter by job category.
- Trigger on job completion or invoice paid
- SMS and email channels
- Customisable delay (1-30 days)
- Filter by job category
- Smart follow-up reminders
Smart Rating Collection
Customers land on a branded page where they rate your service. Happy customers are guided to Google, while unhappy ones can share private feedback.
- Branded landing pages
- Quick 1-5 star rating selection
- Google review link for 4-5 stars
- Private feedback form for lower ratings
- Optional contact details collection
Private Feedback Management
Capture feedback from unhappy customers before they go public. Review, acknowledge, and resolve issues to turn negatives into positives.
- Dedicated feedback inbox
- Email notifications for new feedback
- Status workflow: New → Acknowledged → Resolved
- Internal notes for team context
- Customer contact details for follow-up
Embeddable Review Widgets
Showcase your best reviews on your website and quote pages. Fully customisable widgets that update automatically from Google.
- Website embed code (copy & paste)
- Quote page integration
- Carousel or list display styles
- Custom colours and branding
- Filter by minimum rating
How It Works
From job completion to 5-star review—fully automated
Job Completed
Mark a job as complete or receive invoice payment.
Request Sent
SMS or email sent automatically with your preferred delay.
Customer Rates
Customer clicks the link and selects their rating.
Review Posted
Happy customers go to Google. Feedback captured privately.
Ready to streamline your business?
Try free for 14 days. Create professional quotes and manage jobs in minutes. No credit card required.