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Frequently Asked Questions
Find quick answers to common questions
How long does the free trial last?
Our free trial lasts 14 days, with unlimited quotes and jobs on the Growth plan. SMS and campaigns start once your plan is paid. Cancel before day 14 and pay nothing.
Do I need to enter my credit card for the free trial?
Yes. You add a card when you start your trial so nothing stops when it ends. Cancel before day 14 and you won't be charged.
Is my data secure with Cooledge?
Yes, we take data security seriously. All data is encrypted both in transit and at rest, and we use industry-standard security practices to protect your information.
Can I export my data if I decide to leave?
Yes, our team can help export your data upon request to ensure you maintain ownership of your business information.
How do I get technical support?
Technical support is available via email and live chat during business hours. Premium support with extended hours is available on Growth and Scale plans.